FAQs

Q?When are you open and are after hours appointments available?
A.

Ringwood Psychology is located opposite Eastland Shopping Centre.  We are open Monday to Saturday with a wide range of appointment times, including evening and early morning.  Sunday appointments can be arranged with notice.  Please call (03) 9870 4171 or 0411 406 784 to book an appointment or click here to send us an email

Q?Is parking available?
A.

Yes, 2-4 hour parking is available directly opposite at Eastland Shopping Centre.

Q?Is public transport nearby?
A.

Yes, Ringwood Psychology is walking distance from Ringwood Rail and Bus Station.

Q?How long is an appointment?
A.

Appointments are (usually) for one hour.

Q?Do I need a referral?
A.

No, a referral is not required to see a psychologist.  However, to claim a rebate through Medicare, you will need a Mental Health Care Plan from your GP.  Please contact us or your GP to find out more about the rebate process.  You will need to bring the GP Plan to your appointment, so that the appropriate receipt can be issued.

Q?Rebates / Can I claim on Medicare or Private Health Insurance?
A.

Yes.  Our clinicians are registered providers for Medicare and Private Health Insurers.  As each Health Fund is different, you may need to check if you are covered for Psychology.  A referral is not required to claim through your Private Health Insurer.  You will need a Mental Health Care Plan from your GP if you are claiming rebates through Medicare.

Q?I have seen another psychologist under a Mental Health Care Plan – can I use remaining sessions at Ringwood Psychology?
A.

Yes, even if a Mental Health Care Plan is addressed to one psychologist, it can be used with another.  However, it’s a good idea to keep you GP updated of any changes.

Q?How long does it take to get an appointment with you?
A.

We try to see clients immediately after they contact out office.  During busier periods we do our best to ensure that the longest you may wait for an appointment will be two weeks.

Q?How long does therapy take?
A.

Average treatment length is usually between 6 and 12 sessions, however, it depends largely on the issue.  Whilst some concerns can be resolved in 3 sessions, other more complex issues can take 12 or more sessions.  Treatment length is also largely dependent on the client: All we need is your motivation for immediately noticeable results and insights.

Q?What is Sex Therapy?
A.

Sex Therapy is a specialised form of counselling focusing on sexual issues and dysfunctions, and sometimes their impact on relationships.  A Sex Therapist assists individuals and couples to clearly define sexual issues, to develop goals and techniques to resolve problems, or to minimize the impact of concerns on your life.

Q?Should I see a Sex Therapist on my own or with my partner?
A.

Whatever you are most comfortable with.  Sex therapy focuses on individual concerns as well as couple difficulties.  We generally believe that the more you know about your partner’s beliefs around intimacy, the better you are able to negotiate the changes you are both wanting.  Sometimes treatment requires either individual or joint sessions, however, this is always negotiated with the client.

Q?Do you abide by a Code of Ethics?
A.

Sex Therapists and Psychologists are required to abide strictly to the Code of Ethics of various governing bodies.  Breaches can result in severe penalties including deregistration.  Psychologists must abide by the Code of Ethics stipulated by the Australian Psychological Society (APS).  Sex Therapists at Ringwood Psychology must abide by the ethics of the Society of Australian Sexologists (SAS).